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Signia TeleCare directly addresses one of the most essential parts of the fitting process: the time period between the initial fitting and the first follow-up visit.

TeleCare features enable you to increase wearer engagement within this period:

  • Interactive hearing lessons
  • Daily satisfaction rating
  • Real-time communication (e.g. voice and video call)
  • Remote fine-tuning

The more you use TeleCare, the higher the acceptance rate

We investigated the influence of TeleCare on the acceptance rate of hearing aids by analyzing the usage data of 22,810 TeleCare users from 36 countries.

The data presented in the study show a correlation between TeleCare usage and hearing aid acceptance rate. This indicates that hearing aid wearers who use TeleCare immediately following the initial fitting are more likely to keep their hearing aids than wearers who do not use TeleCare (but have the option to do so).

The data also show that TeleCare features positively affect user engagement and thereby increase the likelihood of hearing aid acceptance. This means that the more TeleCare is used, the higher the acceptance will be.

Read the whole study on Audiology Online.

We investigated the influence of TeleCare on the acceptance rate of hearing aids by analyzing the usage data of 22,810 TeleCare users from 36 countries.
The baseline acceptance rate of 76% (“No TC use”) is indicated in each plot. In each panel, the increase in acceptance rate relative to the baseline is indicated with a lighter shade.

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