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At a time when reducing the spread of the coronavirus is on many people’s minds, it can be difficult to keep up with everything you need to do. On this page, you will find the resources, advice, and expertise you’ll need to stay informed, communicate with your patients, and make the best decisions for your practice.

 

Signia Virtual Educational Series

The dreaded patient referral initiative: we all know we must do it, but sometimes we do not have a plan. In this 30-minute session, attendees will learn how to drive patient referral traffic to their practice and increase sales. Join us to learn key strategies to drive this initiative, train your team effectively, and launch a successful program.

** NEW **
Work Smarter, Not Harder for those Patient Referrals; Key drivers to increase patient referrals in your practice.

The dreaded patient referral initiative: we all know we must do it, but sometimes we do not have a plan. In this 30-minute session, attendees will learn how to drive patient referral traffic to their practice and increase sales. Join us to learn key strategies to drive this initiative, train your team effectively, and launch a successful program.

Register For This Live Course

** NEW **
Marketing 101

Learn about high-touch digital marketing in a low-touch economy with our special guest, Paul Dybala, PHD from AudiologyDesign.

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Learn about high-touch digital marketing in a low-touch economy with our special guest, Paul Dybala, PHD from AudiologyDesign.
What’s the best way to let patients know my doors are open? How can Remote Care help in a still-uncertain world? How should I be scheduling appointments? Tune in for expert advice to help welcome patients back in-person or remotely!

Expert Tips for Reopening Your Doors

What’s the best way to let patients know my doors are open? How can Remote Care help in a still-uncertain world? How should I be scheduling appointments? Tune in for expert advice to help welcome patients back in-person or remotely!

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The PPP Loan Process due to COVID-19: from a Customer’s Perspective

In this podcast, customer and business-owner Todd Beyer share his experience with applying for the Payment Protection Program loan and the SBA Loan Forgiveness Application.

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In this podcast, customer and business-owner Todd Beyer share his experience with applying for the Payment Protection Program loan and the SBA Loan Forgiveness Application.
In this podcast, two of our clinical education specialists discuss how a remote patient care experience can be completed from start to finish, meeting the hearing needs of patients with improved satisfaction and acceptance throughout their journey.

Telehealth in Audiology: Signia’s TeleCare Helps Navigate the Journey of Remote Care

In this podcast, two of our clinical education specialists discuss how a remote patient care experience can be completed from start to finish, meeting the hearing needs of patients with improved satisfaction and acceptance throughout their journey.

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Prepare for successful reopening.

In this webinar, practice owners, office managers, and providers will learn how to reopen their practice with a strategy, precision, and success. We will focus on not only which appointments types are the best, but why.

View this course on demand
In this webinar, practice owners, office managers, and providers will learn how to reopen their practice with a strategy, precision, and success. We will focus on not only which appointments types are the best, but why.
In this course, we will cover the basics of Third Party Networks and the best ways to maximize their benefits for your practice.*

TPNs: The Who, How, and Why of it

In this course, we will cover the basics of Third Party Networks and the best ways to maximize their benefits for your practice.*

*This presentation is only intended to provide content that may be beneficial to you. We are in no way recommending any specific course of action and urge you to follow your state and/or local requirements for essential vs. non-essential services and CDC guidelines during the COVID-19 pandemic.

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Signia Practice Management: Patient Communication and Outreach

In this segment, we will discuss key strategies when it comes to reaching out to your patients during these challenging times. Strategies discussed in this course pertain to all practice situations.

View this course on demand
In this segment, we will discuss key strategies when it comes to reaching out to your patients during these challenging times. Strategies discussed in this course pertain to all practice situations.
In this segment of our continued series on Practice Development, we will help guide you through key elements to support your business during the COVID-19 pandemic. We will provide you with strategies on how to maintain cashflow, as well as introduce you to specific details surrounding the SBA loan process and details.

COVID-19 Financial Management

In this segment of our continued series on Practice Development, we will help guide you through key elements to support your business during the COVID-19 pandemic. We will provide you with strategies on how to maintain cashflow, as well as introduce you to specific details surrounding the SBA loan process and details.

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Understanding Your Business KPI’s

How impactful would it be if you had a better understanding of the health of your business? In this course, we will cover several key metrics to help understand your business, uncovering areas of opportunity, and setting future goals.

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How impactful would it be if you had a better understanding of the health of your business? In this course, we will cover several key metrics to help understand your business, uncovering areas of opportunity, and setting future goals.
Learn and analyze the key points of a profit/loss statement. In this course, we define profit, net income, and review profit margins to provide a better understanding of how to calculate your practice break-even point, better manage daily operations, and ensure the financial health of your business.

Profit/Loss Statement of a Hearing Practice

Learn and analyze the key points of a profit/loss statement. In this course, we define profit, net income, and review profit margins to provide a better understanding of how to calculate your practice break-even point, better manage daily operations, and ensure the financial health of your business.

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Communicating and Managing your Practice During Turbulent Times

Presented by our partners at AudiologyOnline, this on-demand webinar will cover leadership strategies for difficult times, staff communication plans, and productivity tips.

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Presented by our partners at AudiologyOnline, this on-demand webinar will cover leadership strategies for difficult times, staff communication plans, and productivity tips.
With Signia’s TeleCare solution, you can remain in touch with patients during this time of social distancing.

Stay connected with your patients with TeleCare

With Signia’s TeleCare solution, you can remain in touch with patients during this time of social distancing.

TeleCare enables you to support patients remotely and make adjustments to their devices while they stay in the comfort of their own home. Whether you’re new to TeleCare or a long-time user, this tool will likely play a bigger role for your practice in the weeks and months to come.

To better assist you in addressing market disruptions and making the best use of your quarantine, Signia has developed a series of webinars intended to instruct you on the best ways to manage practice while clients cannot visit your office.

Marketing and Business Support

Suggested Patient Letters and Communications Regarding Practice Availability

Right now, many patients may not be aware of which hearing services are available to them. To help reduce confusion, we have developed some templates so that you can keep your patients informed on the most recent changes to your practice availability and provide contact information should they require remote assistance.

Get your templates
Right now, many patients may not be aware of which hearing services are available to them. To help reduce confusion, we have developed some templates so that you can keep your patients informed on the most recent changes to your practice availability and provide contact information should they require remote assistance.
We understand that this is a difficult time for you and your practice, which is why we’ve built a series of templates for social media posts addressing COVID-19 intended to support your patients’ hearing needs during these troubling times. Inform your patients about remote services such as TeleCare, extra steps they can take to preserve their hearing health, hours of availability, and more!

Templates for COVID-19 Social Media Posts

We understand that this is a difficult time for you and your practice, which is why we’ve built a series of templates for social media posts addressing COVID-19 intended to support your patients’ hearing needs during these troubling times. Inform your patients about remote services such as TeleCare, extra steps they can take to preserve their hearing health, hours of availability, and more!

Receive our social media guide

Direct-to-patient repair service

Need help assisting your clients with repairs? Signia is offering a new, direct-to-patient repair service so your patients can receive necessary repairs without leaving their home.

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Need help assisting your clients with repairs? Signia is offering a new, direct-to-patient repair service so your patients can receive necessary repairs without leaving their home.

Additional COVID-19 Resources to Support Your Practice