TeleCare at a glance
TeleCare supports you from the first appointment all the way through aftercare. Discover how you can get the most out of it.
Get to know your patient before the first appointment
Activating your patients before the first appointment provides them with comprehensive information about hearing loss and hearing care while providing you with valuable insights on your their hearing issues and needs.
Easy TeleCare activation of your patient in Connexx
Getting started with a new tool has never been easier. TeleCare works seamlessly together with Connexx to handle your patient data and settings. With just one click, you can activate your patient in Connexx for TeleCare.
Signia app: Stay connected with your patient
The combination of TeleCare and the Signia app lets your patient get used to their hearing aids in the most comfortable way. Hearing lessons, daily satisfaction monitoring, and the chat function enable you to understand the needs of your patient better and provide the best service.
Remote tuning: Providing in-trial support
Remote hearing aid adjustments can improve your patient’s trial experience significantly. TeleCare gives you the opportunity to make the needed changes, wherever your patient might be. Resolve difficulties via chat or (video) call – and by sending patients new settings that can be applied instantly via the Signia app. This way, you increase the chances of trial success and overall patient satisfaction.
Keep the conversation going after purchase
TeleCare helps you to maintain contact with your patients also after their trial phase has ended. You can continue to support your patients remotely as well as send out updates about your products, services, and special offers as targeted chat messages directly from TeleCare.